Privacy Policy

Last updated: 5 March 2026

Pro Energise is a trading name of Pro EV Group Ltd (company number 12545575, registered in England and Wales). We are committed to protecting your personal data and being transparent about what information we collect and how we use it. This policy explains your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Data Controller: Pro EV Group Ltd, Unit A, Arc Progress, Beckerings Park, Lidlington, Bedford, MK43 0RD. Registered with the Information Commissioner's Office (ICO). Registration number: ZB947814.

Contact: info@proenergise.co.uk

Data protection enquiries: Email info@proenergise.co.uk with the subject line “Data Protection Enquiry”.

1. What Data We Collect

Contact Form Submissions

When you submit an enquiry through our contact form, we collect:

• Name
• Company name
• Email address
• Phone number
• Enquiry type (e.g. project enquiry, supply chain registration)
• Message content

Vacancy Applications

When you apply for a role or register interest through our careers page, we collect:

• Name
• Email address
• Phone number
• Role interest
• CV (uploaded as PDF or Word document)
• Supporting message

Analytics Data

We collect anonymous, aggregated analytics data to understand how visitors use our website. This includes page views, referral sources, and general device/browser information. No personally identifiable information is collected through analytics.

2. How We Use Your Data

We use the data we collect for the following purposes:

• Responding to enquiries: To reply to your contact form submission and route it to the appropriate team member.
• Processing applications: To review vacancy applications and contact candidates.
• Improving our website: Anonymous analytics help us understand which pages are useful and where we can improve.

We do not sell, rent, or share your personal data with third parties for marketing purposes.

3. Legal Basis for Processing

Under UK GDPR, we process your data on the following legal bases:

• Legitimate interest: Contact form submissions and vacancy applications are processed under legitimate interest — responding to enquiries and applications initiated by you.
• Consent: Where we introduce optional marketing communications or newsletters in future, we will obtain your explicit consent before processing your data for those purposes.

4. How We Store Your Data

Form submissions and application data are stored in a Supabase PostgreSQL database hosted within the European Union. Access is restricted through row-level security policies and requires authenticated API keys. CV files are stored in encrypted cloud storage with access limited to authorised personnel.

5. Data Retention

• Contact form submissions: Retained for 24 months from the date of submission, then deleted.
• Vacancy applications: Retained for 12 months from the date of submission. If your application is unsuccessful, your data is deleted after this period unless you request earlier deletion.
• Analytics data: Anonymous and aggregated — retained indefinitely as it contains no personal information.

6. Third-Party Services

We use the following third-party services to operate this website:

Each of these providers maintains their own privacy policies and data processing agreements. We only use providers that meet appropriate data protection standards.

7. Cookies

This website uses minimal cookies. Vercel Analytics collects anonymous usage data without setting persistent tracking cookies. We do not use advertising cookies, social media tracking pixels, or third-party marketing cookies. Essential cookies may be set for website functionality (e.g. session management) and cannot be disabled.

8. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

• Right of access: You can request a copy of the personal data we hold about you.
• Right to rectification: You can ask us to correct any inaccurate data.
• Right to erasure: You can ask us to delete your personal data.
• Right to restrict processing: You can ask us to limit how we use your data.
• Right to data portability: You can request your data in a structured, machine-readable format.
• Right to object: You can object to our processing of your data where we rely on legitimate interest.

To exercise any of these rights, email info@proenergise.co.uk with the subject line “Data Request”. We will respond within 30 days.

9. Children's Data

This website is not directed at children under 16. We do not knowingly collect personal data from children. If you believe a child has submitted data through our forms, please contact us and we will delete it promptly.

10. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated “last updated” date. We encourage you to review this page periodically.

11. Complaints

If you are unhappy with how we have handled your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

• Website: ico.org.uk
• Phone: 0303 123 1113

12. Contact Us

For any questions about this privacy policy or your personal data:

• Email: info@proenergise.co.uk
• Address: Pro Energise, Unit A, Arc Progress, Beckerings Park, Lidlington, Bedford, MK43 0RD