Connells Group
Structured compliance remedial programme across Connells Group's national branch portfolio — EICR findings prioritised, remediated, and re-certified with consolidated monthly reporting.
Scope of Works
Pro Energise delivered a planned electrical works programme across Connells Group's national office portfolio. The scope included EICR testing, prioritised remedial works, LED lighting retrofits, and distribution board upgrades across multiple branch locations.
The programme was managed centrally through Contracts OS, with individual site works scheduled around branch trading hours. Each location received a digital handover pack within 48 hours of completion, with consolidated reporting provided to the Connells Group estates team on a monthly basis.
What This Project Demonstrates
- National multi-site programme — planned works across a dispersed branch portfolio
- Centralised programme management — single point of coordination through Contracts OS for the entire portfolio
- Multi-service delivery — EICR testing, remedial works, LED retrofits, and DB upgrades under one contract
- Minimal operational disruption — all works scheduled around branch trading hours
- Consolidated reporting — monthly programme reports to the Connells estates team
- Per-site digital handover — 48-hour handover packs for every branch location
- FM/managing agent relationship — delivery model aligned to national property services group requirements
- £100k–£250k programme value — structured mid-market delivery across dispersed portfolio
Delivery Outcomes
Programme Management
Centrally managed through Contracts OS across all branch locations
Documentation
Digital handover packs within 48 hours per site
Reporting
Consolidated monthly reporting to Connells estates team
Disruption
All works completed around branch trading hours
Scope Integration
EICR, remedial, LED retrofit, and DB upgrades under single contract
Compliance
Portfolio brought into full electrical compliance
Services Delivered
EICR testing across the Connells Group branch portfolio. Results consolidated at programme level through Contracts OS, enabling the estates team to see compliance status across the entire portfolio from a single dashboard.
Prioritised remedial works addressing EICR findings. Distribution board upgrades to current BS 7671 standards across branch locations.
LED lighting retrofits across branch offices. Existing fluorescent and halogen fittings replaced with LED alternatives, reducing energy consumption across the portfolio.
Delivery Controls Applied
This project was delivered under Pro Energise's structured commercial delivery framework, including:
- Centralised programme management through Contracts OS with individual site scheduling coordinated with branch managers
- Works scheduled around branch trading hours — no disruption to customer-facing operations
- Digital QA evidence capture at each branch, with photographic records of pre- and post-works condition
- Per-site digital handover packs issued within 48 hours including test certificates, as-built records, and LED specification sheets
- Consolidated monthly reporting to the Connells Group estates team covering programme progress, compliance status, and outstanding works
- Post-completion defect resolution protocol with prioritised response for customer-facing branch locations
Project delivery tracked through our Contracts OS management platform.
From 2026, all commercial projects are formally tracked against defined KPI measures.
Environment & Sector Context
Connells Group operates one of the UK's largest property services networks. Electrical works across a dispersed branch portfolio present specific logistical challenges: each location is a customer-facing environment with its own trading hours, site access constraints, and local management. The contractor must coordinate with multiple branch managers while maintaining centralised programme control.
The commercial retail environment demands minimal disruption — branches cannot close for electrical works. All works must be planned around trading hours, with customer areas returned to normal condition the same day. The dispersed geography requires a fleet-based delivery model with the capacity to service multiple locations simultaneously.
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